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The distinction is awarded to top-rated Canadian dealerships for overall customer satisfaction.
Courtenay Mazda Wins 2018 DealerRater Mazda Dealer of the Year Award for the 2nd time!
Award recognizes top Canadian and US auto dealers who demonstrate excellent customer service as expressed by consumer reviews written on DealerRater.
Courtenay, BC - March 26th, 2018 - Courtenay Mazda has been awarded a 2018 DealerRater Dealer of the Year Award, which recognizes auto dealerships across Canada who deliver outstanding customer service, based on consumer reviews written on DealerRater.ca. Courtenay Mazda also won this prestigious award in 2016.
"Car buyers have spoken and have identified Courtenay Mazda as the best Mazda dealer to do business with in Canada," said DealerRater General Manager Jamie Oldershaw. "The quality and number of reviews for Courtenay Mazda speak volumes of the top-notch experiences they provide to customers."
The DealerRater Dealer of the Year Awards are based on reviews by new- and used-car shoppers and those who took their vehicles into dealerships for service. Reviewers evaluated Courtenay Mazda on its customer service, quality of work, friendliness, pricing and overall experience.
"Courtenay Mazda is honored to be named the best Mazda dealer in Canada for the 2nd time, this is a big win for a small dealer in a small community!" said Corey Sawchuk, Dealer Principal and Owner of Courtenay Mazda. "We are extremely grateful to have a team of dedicated employees who consistently go above and beyond for our clientele, and an award like this goes to show that these efforts do not go unnoticed. We are in the business of satisfying customers, so to receive the DealerRater Dealer of Year award is extremely rewarding."
Courtenay Mazda has demonstrated consistently high PowerScoreT ratings for customer satisfaction, placing it in the top of its class. The PowerScore is determined using a Bayesian algorithm that factors the dealership's average DealerRater consumer rating and the total number of reviews written about the dealership during the 2017 calendar year.
"It's great to be a partner with DealerRater, providing our customers with an easy way to share their feedback and allowing us to make necessary improvements to meet their needs. DealerRater makes it easy for us to get customer feedback in real time and to act on that," said Sawchuk. "It's very valuable for our staff as it helps them show their commitment to customers."
"We became a member of DealerRater to give our clientele a platform to rate our provided services and staff. We also wanted a platform that was operated by a third party so that consumers would be able to give us their honest feedback. By having this sense of transparency," continues Sawchuk, "our staff is motivated to continually provide the best service possible - this creates repeat business, a loyal clientele and a stellar online presence. Courtenay Mazda is proud to serve the Comox Valley and surrounding area, and we are humbled to have received the Canadian DealerRater Dealer of the Year Award for Mazda for a 2nd time!"
"Today's car shoppers pay attention to reviews and a dealership's online reputation, which makes the significance of the DealerRater Dealer of the Year Awards crucial to dealers looking to thrive in today's business environment," added Oldershaw.
DealerRater has a reachable audience reach of more than 32 million consumers each month.
For a full list of Dealer of the Year winners, please visit: http://www.dealerrater.ca/dealers/awards/winners/doty.
Founded in 2002, DealerRater is the world's leading car dealer review website with more than two million service and sales reviews across 41,000 U.S. and Canadian dealerships, including a national network of more than 5,600 Certified Dealers. More than 14 million consumers read DealerRater content across the Web each month. By offering a product suite that allows qualified dealerships to manage reputation and achieve higher SEO rankings, DealerRater supports new lead generation by growing online presence.
DealerRater has received the Dealer Marketing Magazine Technology Leadership Award and the "Top Rated" Reputation Management Award for three consecutive years at the DrivingSales Dealer Satisfaction Awards. A recent equity investment from Great Hill Partners, a Boston-based private equity firm, has allowed DealerRater to continue with a global expansion, accelerate product innovation and evaluate strategic acquisition opportunities. For more information, visit www.dealerrater.ca or call 800-266-9455.
About Courtenay Mazda
At Courtenay Mazda, we believe the key to our success is our people, our automotive products, and simply the way that we satisfy our customers' needs in a professional and caring manner. Our mandate has always been to continue to grow, test new ways and ideas and reinvest back into our business so we can exceed our customer's expectations.
With this philosophy in mind, we are proud to serve Courtenay, Comox and Campbell River and Nanaimo on Vancouver Island, British Columbia for the past two decades.
A locally owned business at your service since 1995, we are a New Mazda Dealership in Courtenay, BC specializing in new and used vehicle sales, and servicing all areas of the Comox Valley including Courtenay, Comox, Campbell River, Parksville, Nanaimo, Victoria and all of Vancouver Island. Call us toll-free at 1-877-458-2110.
Come visit Vancouver Island's Premier pre-owned vehicle location across from Costco and Crown Isle in Courtenay, BC. We have an exceptionally large and fully reconditioned inventory with a complete 155-point inspection on every vehicle! Hundreds more on-line to choose from. We also service all makes and models with 6 service bays, including Toyota, Nissan, Honda, Ford, Dodge, Chevrolet, Chrysler, Hyundai, Jeep, Pontiac, Subaru, Kia, VW, BMW, Mercedes and so many more. Tour our welcoming facility, meet our staff and join us for a coffee!
We are the one of the busiest pre-owned vehicle dealerships on Vancouver Island. Along with our fine line of New Mazda cars and Used Mazda vehicles, we market pre-owned import and domestic brands of quality Cars, Trucks, Vans, CUV's and SUV's - you name it and we will find it - and can help you get into the car or truck you need, no matter your current credit situation, without hassle or delay. Let us help you!
For more than 20 years, Courtenay Mazda has been a trusted and respected used car dealer in the Comox Valley on Vancouver Island. We are dedicated to ensuring that you go far in a used car or truck, and it starts with an exclusive inventory of quality, reliable used cars and trucks, and a financing service that can provide you with guaranteed approval, help you restore your credit, and get you the best rate possible for your needs and situation.
DealerRater Certified Dealer Program
The DealerRater Certified Dealership program is a car dealer partnership program. Dealerships that qualify for this program must be in good standing with DealerRater and must be committed to quality customer service. Certified Dealers have the opportunity to actively engage DealerRater reviewers and potential customers. DealerRater visitors can feel confident in knowing that a Certified Dealer is dedicated to providing a high level of customer attention and in the event of a disappointing experience, will work with the reviewer to rectify the situation.
DealerRater® was founded in 2002 as the first car dealer review website worldwide. The site currently features more than 38,000 car dealers and 300,000+ user reviews. DealerRater provides the opportunity for users to search for car dealerships, read current reviews, write their own review, and find car deals - all for free. Car Dealers are rated on the criteria of customer service, quality of work, friendliness, price and overall experience. DealerRater users also have the option to recommend the dealer and provide a descriptive review.